Return Policy

Welcome



I love what I do and want you to love your unique piece. Clear & honest communication is essential on both sides. I do my best to communicate, and you should too!

Please note that the essence of a handmade product is that it doesn't look machine made. It is artesanal and unique. If you desire an item that looks machine made, please continue looking, and I hope you find something that you love.

Payment



If you would like to break payment up into multiple payments I am happy to do it. Just let me know and we can arrange it.

Shipping

All items that are listed as READY TO SHIP - ship within two business days. Items that are not can take up to 4 weeks from the order date. I will email you the tracking info when the items are sent.

I ship USPS Priority or first class USPS mail in the states. I can ship faster if needed as well as insured if you are interested. Just let me know.

If you have any questions about a shipment that has been sent please contact USPS with the tracking number to follow up. Not responsible for lost packages or packages shipped to incorrect/incomplete addresses.

International orders are shipped USPS Experess International mail. If you would like tracking or insurance,
Any taxes or customs fees will be paid by the buyer.

Refunds and Exchanges

All sales are final.

Additional Policies and FAQs

I welcome custom ideas & projects. Contact me to start the conversation!

If you are in need of a resizing please contact me. Prices range from $15-$35 depending on the metal and how much of a size change is needed.

I am not responsible for items lost by the post office or damaged by the post office. I provide delivery confirmation within the US and default to that to prove if an item has been delivered to you.

I do offer insurance if you are interested, please let me know.

Seller Information

VK Designs
Valerie Kasinskas
107 SE Washington St. Suite #154
Portland, OR 97214
info at valkasinskas dot com

Last Updated January 20, 2013